Refund policy

Returns are accepted within 30 days from the invoice date. Returned items are subject to a 25% restocking fee and notification of return must be made no later than 48 hours after receipt of merchandise. Shipping charges are not refundable. The customer is responsible for repackaging and return transportation. Returned items must be shipped back in their original packaging, with no signs of use, wear or damage.

Upon receipt, the warehouse will inspect the package for any damage and reserves the right to wholly accept or deny the return, or deduct any damage repair cost from the refund balance. Refunds will be issued within 14 days from the receipt of the returned merchandise. Credit to your account will occur as soon as the product is received and inspected.

Questions?

Please contact Customer Service: info@A1HomeEssentials.com